Guide: Truth About Cell Phones Major Orders, Notices, EventsįCC and FTC to Host Policy Forum and Consumer Expo to Fight RobocallsĮvent Page: Joint Policy Forum: Fighting the Scourge of Illegal Robocalls, Ma(Agenda and Video)Įvent Page: Stop Illegal Robocalls Expo, April 23, 2018įCC Adopts Rules to Help Block Illegal RobocallsįCC to Host Another Meeting of Industry-Led Robocall Strike ForceĮvent Page: Second Meeting of Industry-Led Robocall Strike Force on Oct. Guide: Unwanted Telephone Marketing Calls Additional reference materials available on the web include a summary of TCPA rules (PDF) and the Commission's Telemarketing Rules ( CFR Title 47, Part 64, subpart L: "Restrictions on Telemarketing, Telephone Solicitation, and Facsimile Advertising"). For details about registering with or accessing the do-not-call registry, visit the National Do-Not-Call Registry page. To reduce the number of hang-up and dead air calls consumers experience, the Commissions telemarketing rules also contain restrictions on the use of autodialers and requirements for transmitting caller ID information.įor more details about the Commission's telemarketing rules, including the do-not-call provisions, click on the link on this page for the JOrder. The registry went into effect on October 1, 2003, and is administered by the FTC. The national registry is nationwide in scope, covers all telemarketers (with the exception of certain nonprofit organizations), and applies to both interstate and intrastate calls. Most recently, in 2012, the FCC revised its TCPA rules to require telemarketers (1) to obtain prior express written consent from consumers before robocalling them, (2) to no longer allow telemarketers to use an "established business relationship" to avoid getting consent from consumers when their home phones, and (3) to require telemarketers to provide an automated, interactive "opt-out" mechanism during each robocall so consumers can immediately tell the telemarketer to stop calling.Įarlier, in 2003, the FCC revised its TCPA rules to establish, in coordination with the Federal Trade Commission (FTC), a national Do-Not-Call registry. In 1992, the Commission adopted rules to implement the TCPA, including the requirement that entities making telephone solicitations institute procedures for maintaining company-specific do-not-call lists. The rules apply to common carriers as well as to other marketers. The TCPA restricts the making of telemarketing calls and the use of automatic telephone dialing systems and artificial or prerecorded voice messages. In an effort to address a growing number of telephone marketing calls, Congress enacted in 1991 the Telephone Consumer Protection Act (TCPA).
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